Checkbook HD - balance field in ledger not matching w balance shown in acct list « Forums

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Checkbook HD - balance field in ledger not matching w balance shown in acct list

(4 posts) (2 voices)

Started 3 months ago by BHL
Latest reply from Elena GR

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BHL
Member

Hi,
We have been using Checkbook HD on our iPad since October. It has functioned fine until recently. Within 1 of our accounts, the "Balance" field that shows in the account ledger is not matching the "balance" listed in the account list (left hand pane).

I cannot figure out why this is happening. For 3 accounts the balance in the ledger matches what is shown in the account list, but for 1 account it does not.

Any help would be appreciated. I would take a screen shot but I don't know how to on an iPad.

Posted 3 months ago #
Elena GR
Moderator

Yes, please, send us the screenshots by email [email protected]

Here is a guide:
1)Click the Power button on the top right corner of your iPad, and while holding it down, click the “iPad Button”.
2)You’ll see the screen ‘flash’ white and hear a camera ‘clicking’ sound. Now open the Photos app on your iPad.
3)You’ll the screenshot you just took as a thumbnail. Tap that photo to view the screenshot.
4)The easiest way to transfer a screenshot to your PC or Mac is to email it to yourself. To do so, tap the “arrow” button on the upper-right corner of the screen while you’re viewing the screenshot.
5)Select Email Photo
6)Mail will automatically open with the image attached to a message. Just fill out the address you want to send it to ([email protected]), give the email a subject (please, use the name of the current topic) and enter any info you want in the body of the message. Then click Send.

Posted 3 months ago #
BHL
Member

Thanks! I will send a screen shot along.

Posted 3 months ago #
Elena GR
Moderator

Thanks, we received it. We will check and fix the issue.

Posted 3 months ago #

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