Forums

1. 

   ek
   Member

   Updated Money to the latest vrs under Ios5 and 3gs Iphone, not a chance to get it started anymore..and i check with itunes no backup there? i lose all data?

   Posted 5 months ago #
2. 

   T G
   Member

   The same for me (iPhone 4, iOS 5). The app doesn't launch at all.

   Posted 5 months ago #
3. 

   the_neptun
   Member

   yes if u havent backup u lost ur data :/ i got same problem, but i have made backup 2weeks ago :o i made it working but cant restore backup.. WTF i post that on twitter but they send me here... where the hell is support??

   Posted 5 months ago #
4. 

   k9waffy
   Member

   Same here, ek. But your data should be fine, once another launch-bug-fixed version is released.
   Your data saved on your iPhone, only that you have no way to access them now....

   My env is
   iPhone4
   iOS5.0.1
   iBearMoney 6.0 released on 11/30/2011.

   Posted 5 months ago #
5. 

   trevort
   Member

   Here are a couple things to try:

   In Settings go to Money and turn of the iCloud backup. I actually havnt got the iCloud sync to work at all yet but I had some freezing and crashing while it may have been trying to move data.

   Did you check to see if you have done an iCloud backup recently? this normally happens when your charging. You could restore your phone and reload from the icloud backup. You would have money 5.1 and all your data. The same works for an iTunes restore.

   Plug your phone into iTunes, choose your phone on the left, then click the Apps Tab. In the second half of the screen click Money and see if there is a backup in there. If you have synced with the iPad or another phone you should have a backup on one of them from that sync.

   Posted 5 months ago #
6. 

   trevort
   Member

   and not to put salt on the wound... but a big version upgrade of software from a company which traditionally has issues the first go around, with no backup... thats brave.

   Posted 5 months ago #
7. 

   jamiejane
   Member

   I have the same problem. Wont launch! iPhone 4s.

   Posted 5 months ago #
8. 

   T G
   Member

   AFAIK bug fix is on its way to the AppStore. Apparently there must have been some issue with data restore from backup file.

   Posted 5 months ago #
9. 

   Elena GR
   Moderator

   Replying to @T G's post:
   Thank you. Yes, the fixed update has been sent to Apple. We are sorry for the inconvenience.
   You can recover data from the app backups.

   Posted 5 months ago #

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