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1. 

   markmah
   Member

   I have been using for about 1 year. This morning it just open for 1 sec and kick me out after so. Initially it happened on iPad and later it happened on iphone too. I reload the program from iCloud to my iPad and did a recovery. The recovery seems ok, but when I put in my password, I got kick out again.

   I think I am using version 6.

   Posted 5 months ago #
2. 

   markmah
   Member

   I managed to do it on the Free version for iPad. My full version on iphone still not able to do it. Have to use the free version on iphone too. I feel this time you did badly on the upgrading. Kind of disappointed, u guy use to be very good......

   Posted 5 months ago #
3. 

   Elena GR
   Moderator

   Sorry for the inconvenience. I'd like to note that the last available update you use has a bug that has been fixed already. The fixed update has been sent to Apple for submission and will appear soon.

   Posted 5 months ago #
4. 

   Ozgur
   Member

   Hi Elena,
   I've been using the application for more than two years in my iPhone 3gs and I believe that it's one of the best compared to the ones in the store. However, I was disappointed when I upgraded to iOS5 because I couldn't start the application. Then from the forums, I learnt that I've to purchase the new version. I purchased the new one (version 6.0), from backup I transferred my data to this new application. It was working well until I installed the latest update.
   From your post, I understood that a new update will be available soon. My question is, normally how long does it take the procedure in Apple (approval and making the update available in the application store)? Secondly, after installing the new update, will my data be still available?

   Posted 5 months ago #
5. 

   Ozgur
   Member

   Your applications are really well designed and unique. However you should be more careful about the bugs and updates in order to keep your position. More tests need to be done before the releases. And the users can be kept informed about the upcoming releases, etc. For example, previous version does not work with iOS5, the users could have been informed about this. Please kindly keep in mind. Thanks.

   Posted 5 months ago #
6. 

   Elena GR
   Moderator

   Replying to @Ozgur's post: We are very sorry for the inconvenience is caused. As per your questions, it really take from several days up to 1-2 weeks to the Apple's approval, yes, your data will be available and you can restore it from backups too.

   Posted 5 months ago #
7. 

   Ozgur
   Member

   Replying to @Elena GR's post:Thanks Elena for your attention and quick reply.

   Posted 5 months ago #

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