Forums

1. 

   glenn98827
   Member

   Hello. I recently upgraded to the full version of iBear money. My previous phone with iBear money free had crashed and I lost all of the data. I have my full backups stored on my mac, but when I restore the backup, the iBear money data does not come back with the restore. I have Mobile Sync Browser to search the backups but I cannot find where iBear money Free would keep the data. Can someone help and give me an idea where to search or how to recover this old data form the iTunes backup.

   Posted 2 years ago #
2. 

   Andrey
   Key Master

   Please use this manual to transfer the data from Free version to the Paid one.

   It seems that when you restore the backup you get your iBearMoney Free version with old data. You need to backup the data and then restore it in the full version as described above.

   Please let me know if this makes sense.

   Posted 2 years ago #
3. 

   glenn98827
   Member

   The problem us I get no data when I restore my iPhone backup. iBear money is installed with the iPhone backup but no data is there. I never did a backup from within iBear money before my phone crashed. Without using iBear money's backup feature, do you know where the data could be stored on the iPhone?

   Posted 2 years ago #
4. 

   Andrey
   Key Master

   If you make full sync with iTunes on your mac and then restore from your full iPhone backup, you should have iBearMoney data on your iPhone. Please read more here: http://support.apple.com/kb/HT1414, http://support.apple.com/kb/HT1766.

   Posted 2 years ago #
5. 

   bobby
   Member

   Hi there, where are all the backups that one sees when doing a WIFI connection. Are they on the phone or on your iBear server?

   Posted 8 months ago #
6. 

   Elena GR
   Moderator

   Data is stored in the phone.

   Posted 8 months ago #
7. 

   sipinoli
   Member

   Hi, I have made the back up but I can not find the last 2 months of file/data in money app. What I can do now to see and get this info back??? Thanks for your help

   Posted 5 months ago #
8. 

   Elena GR
   Moderator

   It should be in the backup, please, restore data from the app backup and let me know. Also upgrade to the latest version (6.0.1.) avaibale on the AppStore

   Posted 5 months ago #
9. 

   sipinoli
   Member

   No good news, I did but nothing happened !!! Do you thing that I lost them definitely ????

   Posted 5 months ago #
10. 

    Elena GR
    Moderator

    Your data is in the backup, you can restore data from it.

    Posted 5 months ago #

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