We’ve got a variety of resources to help you get the most out of our finance apps. The very first step is to choose a personal finance app that suites your needs the best. Try our Personal Finance Apps Buying Guide. Apps documentation is here.
Blog
Subscribe to our Blog to stay updated about all new features. iBearMoney, Bills, Checkbook HD, Budgets are already excellent products, and we are looking for new ways to make them more advanced with each new release. For instant messages please
Support via FORUMS
We provide support via open forums, which gives you a lot of advantages. First, you can be sure that we get your question, and you get the answer with no spam filters impeding our communication. Second, some people could have asked your question already, and you may see an instant answer in the hot topics. Finally, we want to make communication with our customers transparent!
So use FORUMS, express your viewpoints and ask questions!
Community
Forums are also great to exchange ideas and solutions. We all care about Personal Finance Management, and this is exactly why you use iBear finance apps, and so do other people. You may have a lot to share. Anything that matters about personal finance management can be discussed on Forums or on Facebook. This is a social area, so please be polite.
Help Center
Don’t miss documentation available for our apps. We are adding articles there, so take a look at the list of the help guides and FAQ’s.
Money (also referred to as iBearMoney)
Money for Mac Help Guide
Money for iPad Help Guide
Money for iPad HowTo’s
Money 5 (Money for iPhone) Help Guide
Money for Android Help Guide
Bills
Bills for iPad Help Guide
Bills for iPad FAQ
Bills for iPhone FAQ
Bills for Mac Help Guide
Checkbook HD
Budgets
Budgets for iPad and Budgets for iPhone Help Guide
Debt End
CashFlow HD
Mortgage Pad
Savings and Goals
Budget Easy
Car Expenses
Pay-Off plan
Pay-Off Plan for iPad Help Guide
Pay-Off Plan for iPhone (Pocket edition) Help Guide
Other Contacts
If you have any additional questions or concerns about our products, please contact us here. If you still have a product-related question, please see our documentation first. We’ve answered the majority of popular questions there, and you may already find an instant answer.
Please note again that we encourage you to use FORUMS for any support related questions and proposals.
Please, NOTE.
If you want your problem to be fixed quicker and the app to be improved as soon as possible please follow these simple rules when refering your problem to our support staff.
1. Name your app and its version
2. Mention all the devices where you have the problem, firmwares, operation system version (iOS/Mac/Android OS)
3. Explain what exactly is going wrong
4. Explain how you expected the app to function
5. If possible, send screenshots of the problem
6. If the app crashes/forced shuts down, send us the crash logs
The more information you provide us, the quicker we can reproduce the problem, detect it and fix. Thank you for understanding and making our apps better.
